For Food Products:
There Is No Exchange And Return Policy For all the food products sold by BuyBig.in
All goods are dispatched through reputed courier and all the tracking details are shared on your registered mail id
The goods will be shipped to your shipping address entered by you while placing the order
For Mobile Recharge / DTH Recharge
once the order is placed there is no cancellation
order once placed the order cannot be modified
if there is any error while placing the order the order would be rejected/cancelled within 20 mins and the order amount would be credited to BUYBIG wallet. sometimes due to technical difficulties there may be delay in order refund process.
For Gift Cards
Order Once placed the order will not be cancelled
order once placed cannot be modified
there will no be return or exchange applicable once the order is processed
voucher once generated cannot be cancelled or returned or exchanged
if voucher code is lost new voucher would not be generated. only the generated voucher would be resent to the same contact details provided while placing the order [ available on request] this would require 2 working days time